Shipping policy
Welcome to GrippyGrid! Here is everything you need to know about our shipping rates, delivery times, and order processing.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with tracking information.
Shipping Rates & Delivery Estimates
We ship worldwide from our fulfillment center in Semarang, Indonesia. Shipping charges and estimated delivery times for your order will be calculated and displayed at checkout:
| Shipping Zone | Shipping Option | Estimated Delivery Time | Shipping Cost |
|
Free Shipping Zone (United Kingdom, Indonesia, United States) |
Standard Shipping | 3–5 business days | FREE |
|
International / Rest of World (230+ countries & regions) |
Standard Shipping | 5–8 business days | $3.99 |
How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24–48 hours for the tracking information to become available.
Customs, Duties, and Taxes
GrippyGrid is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Us
If you have any questions about your shipment or need assistance with your order, please contact us at grippygrid@gmail.com.